At Josh Smith Joiner & Contractor, we are committed to protecting and respecting your privacy. This policy explains when, why, and how we collect personal information about people who visit our website, how we use it, and how we keep it secure.

 

Who We Are

Josh Smith Joiner & Contractor is a sole trader joiner and building contracting business operating in the Isle of Lewis and Harris, Scotland. For the purposes of data protection laws, Josh Smith is the Data Controller.

 

Information We Collect

We may collect and process the following data about you:

​

• Contact Information: Name, email address, phone number, and property address when you fill out a contact form or request a quote.

• Project Details: Information you provide regarding your renovation, extension, or joinery requirements.

• Website Usage Data: IP addresses, browser types, and page tracking via basic cookies to help us understand how visitors use our site.

 

How We Use Your Information

We use the information we collect to:

​

• Provide you with a detailed quote for joinery or contracting services.

• Carry out our obligations arising from any contracts entered into between you and us.

• Co-ordinate with trusted local subcontractors (e.g., electricians, plumbers) if required for your project management.

• Improve our website user experience.

• We will never sell, rent, or share your information with third parties for marketing purposes.

 

Data Storage and Security

​

• We take security seriously. Your personal information is stored securely and is only accessible by Josh Smith to fulfil your requests. We retain your data only for as long as necessary to provide our services and to comply with UK legal and tax requirements.

 

Use of Cookies

Our website uses cookies to function effectively. Cookies are small text files placed on your device.

​

• Necessary Cookies: These are required for the basic operation of our website (e.g., security and form submission).

• Analytics Cookies: We may use basic tools (like Google Analytics) to see how visitors interact with the site. This data is fully anonymised.

• You can choose to accept or decline cookies through your web browser settings. However, disabling cookies may prevent you from using certain features of our website.

 

Your Rights

Under UK GDPR and data protection laws, you have the right to:

​

• Request a copy of the personal data we hold about you.

• Ask us to correct any incorrect or outdated information.

• Request that we delete your personal data from our records.

 

Contact Us

If you wish to exercise your rights, or if you have any questions about this Privacy & Cookie Policy, please contact us at:

 

• Business Name: Josh Smith, Joiner & Contractor

• Location: 30 Torquil Terrace, Stornoway, HS1 2HN. 

• Email: js.joinery@outlook.com

• Phone: 07796 088711

​​

​